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UK STANDARD DELIVERY
2kg & below postage prices
Standard delivery to the UK Mainland (Excluding Scottish highlands & Islands, North Ireland) will take between 2-5 working days from when order is placed & costs £4.00 protection included.
Standard delivery to Northern Ireland, the Highlands, Channel Islands, Isle of Man & all UK offshore islands will take between 5-7 working days & costs £6.50 protection included.
Above 2kg up to 10kg postage prices
Standard delivery to UK Mainland ( Excluding Scottish Highlands & Islands, North Ireland) will take between 2-5 working days from when order is placed & costs £7.00 protection included.
Standard delivery to Northern Ireland, the Highlands, Channel Islands, Isle of Man & all UK offshore islands will take between 5-7 working days & costs £10.50 protection included.
Please note all our orders are dispatched Monday to Saturday. Please bare in mind our couriers deliver through Working Days, just because we can dispatch on Saturdays, does not mean it will necessarily be there any earlier. Any orders after 12pm may not be dispatched until the following day.
Signature is required upon receipt.
Please be aware during the sale period, Black Friday & Christmas days standard delivery may be up to 7 days from when you placed your order.
UK EXPRESS DELIVERY
2kg & below postage prices
Express delivery to UK Mainland ( Excluding Scottish highlands & Islands, North Ireland) will take between 1-3 working days from when the order is placed & costs £8.50 protection included.
Express delivery to Northern Ireland, the Highlands, Channel Islands, Isle of Man & all UK offshore islands will take between 1-3 working days from when order is placed & costs £15.00 protection included.
Above 2kg up to 10kg postage prices
Express delivery to the UK Mainland ( Excluding Scottish highlands & Islands, North Ireland) will take between 1-3 working days from when the order is placed & costs £10.50 protection included.
Express delivery to Northern Ireland, the Highlands, Channel Islands, Isle of man & all UK offshore islands will take between 1-3 working days & costs £20.00 protection included.
Signature is required upon receipt.
TRACKING YOUR ORDER
You can track your order at anytime. By clicking on the link we have provided just below.
https://www.parcel2go.com/tracking
Your order's tracking number is also stated in your email confirmation. Please copy and paste your tracking number, into the couriers site at www.parcel2go.com
PROBLEMS WITH YOUR DELIVERY
If you are not in when the courier tries to deliver & they cannot find a safe location to leave the package, they will leave a card & attempt 2 more times to redeliver, usually on the following working days.
To arrange a more convenient redelivery day, follow the instructions left on your courier card. If you have not received your parcel or have missing item(s) within your order, we require that it is reported as soon as possible. We allow up to the very last day of expected deliver, plus 24 hours after that last day for cases to be reported. Parcels or items reported missing after the time frame provided, cannot be investigated due to the time lapse.
USING AN ALTERNATIVE ADDRESS
You can have your order delivered to a different address from your billing address. You can enter your delivery address at the checkout.
Please ensure that all the details are correct before you checkout, as amendments to your delivery details cannot be made once your order has been placed.
ORDERS REQUESTED TO BE LEFT IN A SAFE LOCATION
If you wish to have your order left in a secure safe location, you should contact us as soon as you have placed your order.
Sometimes this may not be possible, but please note that ANY ORDERS LEFT AS REQUESTED BY YOURSELF IN A SAFE LOCATION IS AT YOUR OWN RISK & Big Guys Menswear will not be liable to compensate orders that are damaged or lost.