Pre Order Information
We aim to place preorders on every Monday, except bank holidays
Our pre order system is designed to help guarantee, you get the item you are after. We want you to get exactly what you are after, via our pre order system, you will guarantee yourself it.
No waiting at the back of the queue, then getting to the checkout and seeing they have all been sold. Nothing worse than that! With the ability to pre order, you are reserving your spot in the queue without queuing! isn't that great?!
How does it work?
- If you order a singular product on Pre Order you possibly will have to wait until the following monday, depending when you place your order.
- If you place an order at around £40 or more, generally we will aim to place your order of the pre order item(s) there and then. We will hold on sending your order until your additional pre order item(s) has arrived. Your order may come in 2 parts depending on the availability of the pre order product(s)
- If you buy in bulk a pre order item, we will aim to order the product(s) there and then.
- Please note: None of the above is guaranteed, can take up to 14 working days on rare circumstances. Please read below.
Generally all our pre orders will be available before the message shown "up to 14 working days" or otherwise around 3 weeks waiting time. We aim to have it in stock well before then, but cannot guarantee it.
If a pre order item IS NOT due in within the 14 working days, we will contact you. Preferably we will contact you via phone, but if no number is available then be via email. We always aim to contact you well in advance if we can not, get your pre order product, in stock before the 14 working days.
If any other questions you may have, please reach out to us vis our livechat, email or telephone.