The idea came from when we go to the likes of odeon and game, you get a card and start collecting points. Well ours you don't get a card unfortunately and is only applicable online.
So start earning points for various tasks and purchases, to earn greater rewards and discounts. You choose what and you want to spend the points you have earned. Benefit what way you think is best!
From what we have heard in the brief time it has been up and running, is that we are the only big man's shop that does anything like this. A contiunous way for discounts without wanting on sales and other others. We like to be honest, we have not done the research to see if this is true or not, we are just going from what our customers are telling us.
Our goal is simple, we want to show we value our customers and our loyal regular customers. While also hoping they will continue to spread our name around on social media and leave us good reviews. That definetly deserves to be rewarded!
]]>So to provide you an example we buy something and it doesn't sell, we end up being stuck and possibly loosing money and while you, our customers are not impressed with that product. That is bad for business on both sides.
We improvised! We choose the route of going down preorder to effectively, give you the choice of what we stock. You order in, then we order that product and send out to you. All while stocking up on that product or other stock at the same time.
Preordering is a creative way of getting valuable customer feedback, while getting the product you want. You also are having a true input on what we stock online and instore by doing things this way.
Check out our pre-order information page for more details about time schedules and how it works.
]]>From our very first basic look that wasn't the easiest to navigate, with hardly anything online, to the 2nd layout that was more user friendly, but still needed something more to it.
We would love to hear your thought and comments about our newest layout, how it compares and what and where we can still improve.
]]>You will see we have added a new way to earn discounts, with our loyalty and rewards scheme. But we will talk more about that in another blog.
We are always happy to try and help our customers in any way, whether that be delivering to customers, dealing with enquiries over phone and or in person. We are happy to try and order in products you are looking for but cannot find else where. We always try our very best to help out. It is what a family would do!
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